Effectiveness of a cognitive behavioral program in the treatment of job stress, in pre medical of the Hospital Escuela San Juan de Dios Estelí

Abstract

Job stress occurs due to excessive pressure in the working environment. It is generally a consequence of the imbalance between the labor requirements (also own) and the capacity or resources available to meet it efficiently. The aim of this research was to analyze the effectiveness of a cognitive behavioral program in the treatment of work stress, in pre-medical of the Hospital Escuela San Juan de Dios Estelí, during the second semester 2019. The study corresponds to a mixed approach with quantitative predominance, as well as with quasi-experimental design, with pre- and post-intervention evaluation, with 15 participants selected using non-probabilistic sampling aged between 20 and 23 years. The intervention through the cognitive behavioral program lasted 3 sessions of one hour each. To measure stress levels before and after the Likert scale, Maslach Burnout’s questionnaire, Kessler’s psychological discomfort scale and the checklist were applied. The results of the intervention show that there was a significant decrease in stress levels when comparing before and after the intervention. The psychological discomfort scale showed a 30% decrease in chances of having a serious disorder and a 4% chance of having a moderate disorder, in the Burnout questionnaire there was a 10% decrease in the high level of emotional tiredness.