Emotional intelligence in situations of work stress: UNAN-Managua Procurement Division
DOI:
https://doi.org/10.5377/rtu.v10i29.12733Keywords:
Emotional intelligence, work stress, healthy college, mental health, moodsAbstract
The objective of this research work is to analyze through a survey the moderating function of emotional intelligence in situations of work stress in the Procurement Division of UNAN-Managua, in which there were some interesting findings during the process, for example, that workers pay attention to their feelings, emotions, moods among them. With this we intend to lay the foundations for further research that could determine the mental health of university staff, especially in a complicated national context, thereby establishing a relevant intervention plan that contributes to a collective harmonious environment, in order to establish stress management strategies and allow them to improve mental health.
Downloads
631
HTML (Español (España)) 2695
VISOR (Español (España)) 0
PDF 166
HTML 119
References
Alzina, R.B. (2009). Psychopedagogy of emotions. Madrid, Spain: Editorial Síntesis, S. A.
Arias Gallegos, W. L. (2012). Work stress in workers from the perspective of life events. Revista Cubana de Salud Pública, 38 (4),525-535.
Arocena, F. A., Mejía Ceballos, J.C., & Gondra Rezola, J.M. (2006). From the perspective of the psychology of well-being, which understands it as a determining component of people's mental health, an axial model for the evaluation of general well-being is described. Psychology and Health, Vol. 16, No. 1,87-92.
BBVA. (January 30, 2020). Six tips to take care of your brain health. YouTube. Obtained from https://www.youtube.com/watch?v=3-18pPudCxM&t=186s
Camargo, B. (2004). Stress, General adaptation syndrome or general alarm reaction. Scientific Medical Journal, Volume 17 Issue 2,78-86.
Casado Morales, I. (Madrid, 1994). Anxiety, Stress and Psychophysiological Disorders. Doctoral Thesis. Complutense University of Madrid, Madrid, Spain.
Castañeda Herrera, Y., Betancourt, J., Salazar Jiménez, N. L., & Mora Martínez, A. (2017). OCCUPATIONAL WELL-BEING AND MENTAL HEALTH IN ORGANIZATIONS. Psiconex, Vol 9 No. 14,1-13.
Castaño, J.C. (2007). ORGANIZATIONAL STRATEGY ORIENTED TO THE ACHIEVEMENT OF RESULTS FROM TEAMWORK. . Scientia et Technica Year XIII, No 35,, 369-373.
Damasio, A. (1994). Descartes Error: Emotion, Reason and the Human Brain. New York: Avon Books.
Davies, M., Stankov, L., & Roberts, R. (1998). Emotional intelligence: In search of an elusive construct. Journal of Personality and Social Psychology, 989-1017.
Egoavil Dávila, J.C. (n.d.). Influence of Work Stress on the Performance of H&V Associate Workers. Thesis. National University of Central Peru, Huancayo, Peru.
Garbanzo Vargas, G.M., & Orozco Delgado, V. H. (2010). Leadership for a modern management of educational processes. Education, vol. 34, no. 1,15-29.
García Izquierdo, A., García Izquierdo, M., & Ramos Villagrosa, P. (2007). Contributions of Emotional Intelligence and self-efficacy: applications for personnel selection. Annals of Psychology,231-239.
Gardner, H. (1983). Frames of mind: the theory of multiples intelligences. New York: Basic.
Goleman, D. (1995). Emotional Intelligence. New York: Bantam Books.
Goleman, D. (1998). The practice of emotional intelligence. (T. d. Raga, Trad.) Barcelona, Spain: Editorial Kairós. S.A.
Goleman, D. (2013). The Brain and Emotional Intelligence: New Discoveries. (T. d. Mayor, Trad.) Barcelona (Spain): Ediciones B, S. A.
Gomez, B. (2006). Stress and immune system. Rev Mex Neurocia, 7(1), 30-38.
Hernandez Sampieri, R. (2014). Research Methodology. Mexico: Mc Graw Hill Education.
Herrera, Y., Betancur, J., & Jiménez, N. (2017). Occupational well-being and mental health in organizations. Psiconex, Vol 9, No. 14,1-13.
Herrnstein, R., & Murray, C. (1994). The bell curve. Intelligence and class structure in American Life. New York: The Free Press.
The Gazette. (October 19, 2010). Law on Administrative Contracting of the Public Sector. LAW No. 737, approved on October 19, 2010. Managua.
Leeper, R. (1948). A motivational theory of emotion to replace "emotion as disorganized response". Psychological Review, 5-21.
Manes, F., & Niro, M. (2015). Using the Brain. Buenos Aires: Planet.
Marcos, L. R. (October 13, 2017). Emotional Intelligence and Skills Training. Management Skills - Unit No. II - Management Disabilities and Management of WorkTeams.
Martínez González, A. E., Piqueras, J. A., & Ramos Linares, V. (2010). Emotional nteligence in Physical and Mental Health. Electronic Journal of Research in Educational Psychology, vol. 8, no. , 861-890.
Mendieta Baltodano, C. d. (2016). Integration in the context of public higher education in Nicaragua: The new educational model of the UNAN-Managua. Journal of Media Education and ICT,29-50.
WHO. (2013). Mental Health Action Plan 2013-2020. Geneva, Switzerland: WHO Editions. Retrieved 11 of 8 of 2021
Restrepo, D. A., & Jaramillo, J.C. (2012). Conceptions of mental health in the field of public health. Rev. Fac. Nac. Public Health, 30(2): , 201-211.
Salovey, P., & Mayer, J. (1990). Emotional Intelligence. Imagination, Cognition and Personality, 185-211.
UNAN-Managua. (2020). https://www.unan.edu.ni. Obtained from https://www.unan.edu.ni: https://www.unan.edu.ni/index.php/divisiones-administrativas-y-de-gestion
Wechsler, D. (1943). Non-intellective factors in general intelligence. Journal of Abnormal and social Psychology(38), 101-103.
Young, K. (1930). Social Psychology. New York: Appleton-Century.
Aristotle. (2016). Ética a Nicómaco (translated by P. de Azcárate (ed.); St. Joseph :).
Dueñas Buey, M. L. (2002). Importance of emotional intelligence: a new challenge for educational guidance. National University of Distance Education, 77–96.
Fuentes Pérez, M. (2014). Emotional intelligence and individual potentialities in the prediction of quality of life. University of Jáen.
Goleman, D. (2012). The Brain and Emotional Intelligence (Translation by Carlos Mayor (ed.); From Books).
Laprida, M. I.M. et al. (2013). Non-verbal language: a higher cognitive process indispensable for the human being. Journal of Social Education, 4(3), 89–124.
Lazarus, R. S., Opton, E.M., & Averrill, J. (1969). Adaptation, Psychology and Emotions. Revista Latinoamericana de Psicología, vol. 1, no. 2-3, 1(2–3), 105–132.
Leal, A. (2011). Innovation and Experience Magazine No. 39. 1–12.
Lopez, V. (2007). Social intelligence: Contributions from its study in children and adolescents with high cognitive abilities. Psykhe, 16(2), 17–28. https://doi.org/10.4067/s0718-22282007000200002
Martin, M. L. (2012). The Bellevue Intelligence Tests (Wechsler, 1939): a measure of intelligence as adaptability? Journal of the History of Psychology, 33(3), 9–12.
Pacheco, Extremera, et al. (2001). Is emotional intelligence an adequate predictor of academic performance in students? Servidor-Opsu.Tach.Ula.Ve, January, 1–14.
Rios Bello, L.B. (2019). Adaptation of Wong and Law's Emotional Intelligence Scale in institutionalized adolescents and young people of San Juan de Lurigancho. César Vallejos University.
Rivera, Emir, et al. (2008). Translation and adaptation for the Puerto Rican population of the Bar-On inventory of emotional quotient (Bar-On EQ-i). Puerto Rican Journal of Psychology, 19, 148–182. https://doi.org/10.4000/crm.12557
Sternberg, R., & O'Hara, L. (2005). Creativity and intelligence. CIC: Information and Communication Notebooks, 10, 113–149.
Suárez, J. et al. (2010). Research and Postgraduate Experimental Pedagogical University Venezuela Scientific Information System. Universidad Pedagógica Experimental Libertador, 25, 81–94.
Trujillo, Mara, et al. (2005). Origins, evolution and models of emotional intelligence. INNOVATE. Journal of Administrative and Social Sciences, 15(25).
Velasco Bernal, J. J. (2014). Emotional Intelligence. Industrial Data, 4(1), 80. https://doi.org/10.15381/idata.v4i1.6677
Winter, D. G. (1998). David C. McClelland (1917–1998): Obituary. American Psychologist, 55(5), 529–532.
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Universidad Nacional Autónoma de Nicaragua, Managua
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Los autores que publican en esta revista están de acuerdo con los siguientes términos.
- El autor o los autores de los artículos, ensayos o investigaciones conceden a la Universidad Nacional Autónoma de Nicaragua, Managua (UNAN-Managua) los derechos de edición (copyright) del trabajo enviado, por consiguiente la Universidad cuenta con el derecho exclusivo para publicar el artículo durante el periodo completo de los derechos de autor.
- Estos derechos de autor/ autores autorizan a la Revista Torreón Universitario y a la Universidad editar y divulgar/publicar el artículo en dicha Revista, incluyendo reproducción impresa y electrónica, el almacenamiento, recuperación y cualquier otro tipo de publicación, y fuentes de información secundaria como servicios de resúmenes y bases de datos, así mismo la facultan a proteger el artículo contra el uso no autorizado para su difusión por medios impresos o electrónicos (PDF, HTML, EPUB, XML u otros).
Licencia para el uso del contenido
La revista hace uso de la Licencia Creative Commons Atribución-NoComercial-SinDerivar 4.0 Internacional.
Bajo esta declaración:
Este revista está sujeta a una licencia de Creative Commons Reconocimiento-NoComercial-SinObraDerivada 4.0 Internacional. Puede ser copiada, distribuida y transmitida públicamente siempre y cuando se cite al autor y la fuente (Revista Torreón Universitario), no debe modificarse ni utilizarse con ningún fin comercial. La licencia completa se puede consultar en http://creativecommons.org/licenses/by-nc-nd/4.0/.
